TERMS AND CONDITIONS OF USE
Ignexii
Last Updated: [17july2026]
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING THIS PLATFORM. BY REGISTERING, SUBSCRIBING, ENROLLING IN ANY COURSE, OR OTHERWISE USING THE PLATFORM, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, PLEASE DO NOT USE THIS PLATFORM.
1. DEFINITIONS
Company means Global Fortune Mission India Pvt. Ltd.
Platform means Ignexii Website and Mobile Application.
User means any visitor, registered member or subscriber.
Content includes videos, PDFs, templates, recordings, checklists, worksheets, presentations, quizzes and all educational material available on Ignexii.
Subscription means any paid membership providing access to courses and learning resources.
2. Eligibility
You must be at least 18 years old to register.
Users below 18 years may use the Platform only under the supervision of a parent or legal guardian.
By registering, you confirm that the information provided is accurate and complete.
3. User Account
You are responsible for maintaining the confidentiality of your login credentials.
You agree to:
provide true and accurate information;
keep your password secure;
immediately notify us of any unauthorized use.
The Company shall not be liable for any loss arising from unauthorized use of your account.
4. Subscription & Course Access
Ignexii offers:
Individual Courses
Annual Subscription Plans
Live Training Programs
Recorded Sessions
Digital Downloads
Resource Libraries
Templates & Toolkits
Access duration depends on the plan purchased.
Some courses may be available for a limited period while others may provide lifetime access, as specified during purchase.
5. Payments
Payments are accepted through authorized payment gateways.
Prices displayed are exclusive of applicable GST unless stated otherwise.
The Company reserves the right to change pricing without prior notice.
Price changes will not affect existing completed purchases.
6. Subscription Renewal
Annual subscriptions may require renewal after expiry.
Failure to renew will result in loss of access to subscription-only content.
The Company may modify subscription pricing for future renewals.
6.1 Fee Structure
The Operator shall determine and display all applicable fees for individual Course enrolments and Subscription plans on the Platform prior to purchase. Fees may vary by Course, Subscription tier, duration, or promotional offer. The Operator reserves the right to revise fees at any time, provided that a change in fee shall not retroactively affect an already-paid Subscription period.
6.2 Payment Processing
All payments are processed through a third-party Payment Gateway integrated into the Platform. By completing a transaction, You agree to the applicable terms and conditions of the Payment Gateway provider. The Operator does not store Your credit or debit card details. The Operator shall not be liable for any errors, delays, or failures on the part of the Payment Gateway.
6.3 Goods and Services Tax (GST)
All fees are exclusive of Goods and Services Tax unless explicitly stated otherwise. GST shall be levied and collected in accordance with the Central Goods and Services Tax Act, 2017, the Integrated Goods and Services Tax Act, 2017, and applicable State GST Acts. The applicable rate shall be displayed at checkout.
6.4 Failed Payments
If a payment fails, the Operator reserves the right to suspend or restrict Your access to the Platform until the outstanding amount is successfully paid.
7. REFUND AND CANCELLATION POLICY
Unless specifically mentioned during purchase:
All course purchases are final.
Subscription fees are non-refundable.
No refund shall be provided once digital content has been accessed.
Refund requests due to duplicate payments or technical errors may be reviewed at the sole discretion of the Company
8. Intellectual Property Rights
All content available on Ignexii is protected by copyright and intellectual property laws.
Users shall not:
copy course videos;
download restricted content;
record live sessions;
share login credentials;
distribute PDFs;
reproduce templates;
upload content on YouTube or social media;
sell or redistribute any material.
8.1 Ownership of Content
All Content available on the Platform is created, produced, and/or owned by the Operator. The Content, including without limitation all video recordings, scripts, presentations, study materials, illustrations, trademarks, logos, and any derivative works, is the exclusive intellectual property of the Operator and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other Applicable Laws. The Operator asserts and reserves all rights in and to the Content to the fullest extent permitted by law.
8.2 Platform Technology
No right, title, or interest in the Platform’s underlying technology, software code, user interface design, architecture or its domain name, brand name, trade marks, and trade names is transferred to any Subscriber by virtue of these Terms or any Enrolment.
8.3 Limited Licence to Subscribers
Subject to payment of the applicable fees and compliance with these Terms, the Operator grants each Subscriber a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the Content strictly for their own personal, non-commercial, educational purposes during the active period of their Subscription or Course enrolment. This licence does not include any right to:
Download, copy, store, or cache Content except as expressly and technically permitted by the Platform;
Reproduce, redistribute, re-upload, transmit, broadcast, or otherwise make the Content available to any third party;
Modify, adapt, translate, reverse-engineer, or create derivative works based on the Content;
Use the Content for any commercial purpose, including training, coaching, or re-teaching others for gain; or
Remove, alter, or obscure any copyright notice, trademark, or proprietary legend on the Content.
8.4 Consequences of Infringement
Any unauthorised use of the Content shall constitute a serious breach of these Terms and an infringement of the Operator’s intellectual property rights. Such conduct shall entitle the Operator to immediately effect Termination for Cause without refund, in addition to pursuing all available civil and criminal remedies under the Copyright Act, 1957, the Information Technology Act, 2000, and other Applicable Laws.
8.5 User-Generated Contributions
To the extent the Platform allows Subscribers to post comments, questions, or other contributions through interactive features, each Subscriber grants the Operator a non-exclusive, royalty-free, perpetual, worldwide licence to use, display, and moderate such contributions for the purposes of operating and improving the Platform. Subscribers warrant that their contributions do not infringe any third-party rights and are not otherwise unlawful.
9. Acceptable Use
Users agree not to:
violate any applicable law;
upload harmful software or viruses;
attempt unauthorized access;
interfere with platform security;
misuse discussion forums;
post offensive or unlawful content;
impersonate another person.
Violation may result in immediate suspension or termination.
10. PROHIBITED CONDUCT
The Company reserves the right to suspend or terminate any account without prior notice if the user:
shares login credentials;
engages in piracy;
abuses instructors or staff;
violates these Terms;
uses the Platform for unlawful purposes.
No refund shall be issued in such cases.
1.
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and
2.
Harassment and Abuse: Engaging in any form of harassment, intimidation, bullying, threatening behaviour, stalking, or abuse directed at the Operator, Platform staff, other Subscribers, or any third party, through any medium including the Platform’s interactive features, direct messages, email, or social media.
3.
Hate Speech and Discriminatory Conduct: Posting, transmitting, or disseminating any content that promotes, incites, or glorifies hatred, violence, or discrimination against any individual or group on the basis of religion, race, caste, sex, gender, sexual orientation, disability, national origin, or any other protected characteristic.
4.
Defamation and Malicious Communication: Publishing, transmitting, or communicating any defamatory, libellous, slanderous, or maliciously false statements about the Operator, the Platform, other Subscribers, or any other person.
5.
Intellectual Property Infringement: Downloading, recording (by any means including screen recording software or hardware), copying, reproducing, distributing, transmitting, re-uploading, publicly displaying, performing, publishing, adapting, or creating derivative works of any Content, in whole or in part, without the prior written consent of the Operator.
6.
Unauthorised Account Sharing: Sharing, lending, selling, or otherwise providing account credentials or access to any third party who has not independently enrolled on the Platform; or using a single account from multiple devices simultaneously in a manner inconsistent with the Subscription terms.
7.
Fraudulent Activity: Engaging in any fraudulent conduct in relation to the Platform, including misrepresentation of identity, raising chargebacks or payment disputes in bad faith, exploiting free trials or refund policies dishonestly, or making false representations to the Operator.
8.
Technical Disruption and Cyberattacks: Using bots, scrapers, crawlers, automated tools, or any form of cyberattack, hacking, phishing, or denial-of-service attack to disrupt, damage, gain unauthorised access to, or extract data from the Platform or any of its systems; in violation of the Information Technology Act, 2000.
9.
Obscene and Sexually Explicit Material: Transmitting, uploading, posting, or otherwise circulating any sexually explicit, obscene, pornographic, or morally offensive content through any feature of the Platform.
10.
Spam and Solicitation: Using the Platform’s communication or interactive features for unsolicited commercial messages, spam, chain letters, pyramid schemes, or any other form of mass unsolicited communication.
11.
Impersonation: Impersonating the Operator, Platform staff, or any other person or entity, or falsely representing one’s affiliation with any person or entity.
12.
Malware: Uploading, transmitting, or otherwise introducing any virus, worm, Trojan horse, spyware, ransomware, or other malicious code or software to the Platform.
13.
Any Other Abusive Conduct: Engaging in any other conduct that the Operator, in its reasonable judgement, considers to be abusive, harmful, disruptive, offensive, or contrary to the spirit of a productive and respectful learning environment, whether or not such conduct is explicitly enumerated above.
10.2 The Operator’s determination of whether any conduct constitutes Prohibited Conduct shall be final, binding, and not subject to challenge, save for any legal remedy available to the Subscriber under Applicable Laws.
11. Certificates
Certificates, where applicable, will be issued only after fulfilling the course requirements.
The Company reserves the right to modify certification criteria.
Certificates represent course completion only and do not constitute government accreditation unless expressly stated.
12. Educational Purpose Only
Ignexii provides educational and skill-development content.
The Company does not guarantee:
export orders;
business success;
employment;
government approvals;
financial gains;
specific business outcomes.
Results depend upon the user's efforts, experience, market conditions and implementation.
13. Third-Party Services
13.1 The Operator shall operate the Platform in compliance with all Applicable Laws relevant to the conduct of an online, direct-to-consumer, video-based education service.
13.2 The Parties acknowledge that the legal and regulatory landscape governing online platforms and digital services is subject to continuous evolution. The Operator shall periodically review its compliance posture and update its policies, practices, and these Terms as may be necessary to reflect changes in Applicable Laws.
13.3 Subscribers are also independently required to comply with all Applicable Laws in their use of the Platform. Any violation of Applicable Laws by a Subscriber in connection with their use of the Platform shall constitute grounds for immediate Termination for Cause without refund.
14. CONSUMER RIGHTS AND GRIEVANCE REDRESSAL
14.1 The Operator acknowledges its obligations as a provider of e-commerce services under the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020. In accordance with these obligations:
The Operator shall clearly and prominently display all material information relating to the Course, fees, subscription terms, and refund policy before a Subscriber completes a purchase;
The Operator shall not engage in unfair trade practices or misleading advertising;
The Operator shall maintain a mechanism for Subscribers to raise complaints and grievances; and
The Operator shall designate a Grievance Officer, whose details are set out below.
15. GOVERNING LAW AND DISPUTE RESOLUTION
15.1 These Terms and Conditions and any dispute, claim, or controversy arising out of or in connection with them, or their subject matter or formation (including non-contractual disputes), shall be governed by and construed exclusively in accordance with the laws of India.
15.2 The parties shall make sincere efforts to resolve any dispute amicably through good-faith negotiation within 30 (thirty) days from the date on which either party notifies the other in writing of the existence of a dispute.
15.3 If the dispute is not resolved through negotiation within the period specified in Clause 15.2, either party may refer the dispute to binding arbitration under the Arbitration and Conciliation Act, 1996, as amended. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Delhi International Arbitration Centre (“DIAC”) in accordance with the relevant DIAC rules and regulations for the time being in force, which regulations are deemed to be incorporated by reference in this clause. The parties shall mutually appoint a sole arbitrator to conduct the arbitration proceedings. The seat and venue for arbitration shall be New Delhi, India, and the language for arbitration shall be English. The award of the arbitrator shall be final and binding on both parties.
15.4 Notwithstanding the arbitration clause above, either party may approach a court of competent jurisdiction for urgent interim or injunctive relief.
15.5 Subject to the arbitration clause, the courts at [City], India shall have exclusive jurisdiction over any matter arising from or in connection with these Terms.
16. GENERAL PROVISIONS
16.1 Entire Agreement. These Terms and Conditions, together with the Privacy Policy and any other policies expressly incorporated herein, constitute the entire agreement between You and the Operator with respect to the subject matter hereof, and supersede all prior negotiations, representations, warranties, understandings, and agreements between the parties.
16.2 Severability. If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. The remainder of the Terms shall continue in full force and effect.
16.3 Waiver. No failure or delay on the part of the Operator in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right shall preclude any further or other exercise of that or any other right.
16.4 Assignment. The Operator may assign, novate, or transfer all or any of its rights and obligations under these Terms to any successor entity, acquirer, or affiliate without prior notice to Subscribers. A Subscriber may not assign, transfer, or sub-licence any of their rights or obligations under these Terms without the prior written consent of the Operator.
16.5 Force Majeure. The Operator shall not be in breach of these Terms or liable for any delay in performance or non-performance of any obligation resulting from events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorist acts, strikes, governmental actions, power or internet outages, or failure of third-party service providers.
16.6 Notices. All formal notices under these Terms to the Operator shall be sent to [support@ignexii.com] or to the Operator’s registered address. Notices to Subscribers shall be sent to the registered email address provided at the time of account creation. Email notices shall be deemed received upon transmission confirmation.
16.7 Relationship of Parties. Nothing in these Terms shall create or be construed as creating any partnership, joint venture, agency, employment, or franchise relationship between the Operator and any Subscriber.
16.8 Language. These Terms are drafted in and shall be interpreted in the English language. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
16.9 Electronic Contracts. These Terms constitute a valid and legally binding agreement under the Information Technology Act, 2000. The electronic acceptance of these Terms (including by clicking “I Agree” or by registering, subscribing, enrolling in any course, or otherwise using the platform) constitutes a valid and enforceable electronic signature and contract under the said Act and the Indian Contract Act, 1872.